LOST OR DAMAGED MERCHANDISE

Inspection:  Check your shipment carefully when delivered to see that it is in good order and that all cartons are accounted for.  When cartons check short or are in bad condition, have the Carrier’s agent (truck driver) make notation of this fact on the freight bill or receipt, and then he must sign it.

Concealed Loss or Damage Discovered After Delivery:  Loss or damage must be reported to the delivering carrier upon discovery, or, in any event, within 15 days after receipt.  Also notify Covington’s of damaged goods so we can assist in the process.  Hold goods, containers, and packing materials in the exact condition as found for inspection by the carrier.  If an inspector does not call within 48 hours, request an inspection by certified letter with return receipt.  After viewing the damage, the inspector will issue an inspection report.  You need a copy to support your claim.

Delivery: Once you accept delivery of the goods, the responsibility for filing a claim for damage, if any, is yours.

FAILURE TO PROPERLY REPORT LOSS OR DAMAGE IS GENERALLY REGARDED AS INDICATING COMPLETE DELIVERY OF FREIGHT IN GOOD CONDITION.

Filing Your Claim:  Make your claim promptly.  Obtain the proper forms from the carrier. There are specific documents required to support claims.  They are: (1) Original Bill of Lading, (2) Original destination freight bill, (3) Original invoice, (4) Correspondence with Covington or the carrier, (5) Concealed loss form or copy of inspectors report, (6) itemized bill (or estimate) for the cost of repairs.  Billing:  Please do not deduct the amount of loss or damage from Covington’s invoice while awaiting adjustment of the claim, as WE DO NOT GUARANTEE SAFE DELIVERY.

Important:  Covington wants to assist you in every manner possible in collecting claims against carriers for loss or damage, but our willingness to do so does not make us responsible for filing or collecting claims.

Return of Goods (Machines) for Repair:  Do not return goods without first securing authorization and shipping instructions from Covington.

Special Order:  Any modification or deletion of parts from a machine as advertised will subject the unit to a 2% service charge.

PRICES & PACKING CHARGE

All prices are FOB. Redlands, California and are subject to change without notice.  Every effort will be made to maintain the lowest price structure possible.  California residents must include pay sales tax.

Packing Charge: 1% of total order ($ 0.25 minimum).

WARRANTY & MONEY BACK GUARANTEE

If you are not completely satisfied after inspecting your purchase, return it unused within 10 days after you receive it and your purchase price will be promptly refunded.  For your protection repack it well, address it to Covington Engineering Corp., 715 W. Colton Ave., Redlands, CA 92374, prepay and insure your shipment and send it to us.  We WILL NOT charge you the regular 15% inspection, repacking and restocking charge.  Covington Equipment is fully guaranteed by us against defective material and workmanship.  If whatever you buy from Covington is defective in any way, we will repair or replace the defective parts f.o.b. factory for as long as you own the machinery.  If you return the defective part to our factory we will repair or give you a new part free of charge.  Adjustments will be made within a reasonable time, depending on the part being repairable, in stock or having to be made for obsolete machines.  The customer will pay any transportation, packing, or insurance involved.  Covington is not responsible for customers not being able to use equipment while parts are being repaired or replaced.  This guarantee does not cover normal wear and tear, electrical burnouts, damage, alterations, neglect, and other manufacturers products beyond their published guarantee.  This is our only guarantee and it applies whether you purchase an item for a few pennies or an intricate piece of machinery.  In short, buy Covington Equipment with confidence:

PATENT & COPYRIGHT

Notice:  Many items, features and designs shown in this Covington Catalog are protected by one or more Registrations, Patents, Copyrights or Patents Pending, and unauthorized use or reproduction in any way is strictly prohibited.  Covington reserves the right to gather evidence of infringement for as long as it sees fit, before filing suit against offenders for royalties and damages.